Tracker App Tutorial
Overview
- Job tracking is done using a separate lightweight executable (Tracker.exe), which is by default disconnected from the database.
- When a user logs in, a connection is made and when a user logs out, the database is once again disconnected.
- This module accepts touchscreen input (minimum resolution 1024x768px) and input from barcode scanners.
- Tracking jobs as a team is supported. After starting the clock, you can increase or decrease the team size as required by clicking the selected job to open the context menu.
- During lunch or tea breaks, you can Pause all the Active Users and Teams and then Resume tracking at the end of the break.
- For barcode scanning, the bcCode39 barcode type is recommended as the easiest to use (check digit not required) and the easiest for scanners to recognise. Up to 43 alphanumeric characters can be added to this Barcode Type, but for tracking purposes, you only add numeric characters to the barcode – PIN No., WO No. or Service ID. More at https://de.wikipedia.org/wiki/Code_39.
💡These tutorials explain how to use the Tracker App.
How to Show Jobs on the Tracker
Jobs can be marked Ready using various features in Production Planning. Jobs with the status Ready or Busy appear on the Tracker App.
If jobs are in the active queue, you can click the job and click View Work Ticket to open the PDF output of the work ticket.
- Open BOS Professional.
- Click Menu > Production > Planning Board.
- Look at the Status of the jobs on the board:
- Jobs marked Busy or Ready appear on the Tracker App.
- Jobs that are Pending (e.g. Waiting for Raws) are not shown on the Tracker App.
- If a job is on the board but still Pending, right-click the job and select Next Status.
- Note: If a job was accidentally marked Complete and no longer on the Tracker App, you can change the job's status back to Busy or Ready on the desktop app.
How to Log In to the Tracker App
The Tracker App can be used from a touchscreen device (tap) or a standard desktop (click).
- Open the Tracker App.
- Click a Database if you have more than one.
- Click Tracker (button).
- Enter your PIN using the provided keypad.
- Note: You can also scan a barcode that contains your PIN number. We recommend printing the barcode on a card in bcCode39 format. Operators can pin the card to their clothing or hang it around their necks to make scanning easier.
- Tap Login (button).
How to Start Timekeeping for a Job
This procedure may change depending on the setting selected for: Tracker > Timekeeping: Select to Start/Stop WO.
If using a barcode scanner: Scan a barcode containing a Work Order Number or Service ID. The barcode scanner automatically 'clicks' Execute (button).
Touch Input: Enter a Work Order No./Service ID using the number pad and click Execute (button).
If jobs are in the active queue, you can click the job and click View Work Ticket to open the PDF output of the work ticket.
If you scan Service ID (Barcode), the timekeeping is not started if the Task Status = Complete or Cancelled. Instead, an error message is returned.
- Log in to the Tracker App.
- On the right, click the Stage name or Select a Stage banner.
- Note: If a job is active, a Stage name appears and the next task to do is at the top of the list of tasks. Otherwise, the banner shows Select a Stage.
- If you clicked the Select a Stage banner, scroll down to the Stage you want to start and double-click the Stage banner to display a list of tasks.
- Double-click the Task you want to start and select Setup, Run or Washup from the popup.
- Note: The Setup, Run or Washup options only appear if those options were selected as tracking options when the Stage was created.
- Select a Work Order:
- If a Work Order number appears, click Next (button) at the bottom of the screen.
- If no number appears or you need to change it, click WO (button).
- Enter the number of the Work Order using the keypad.
- Click Find (button).
- If a Work Order is found, click Next (button) at the bottom of the screen.
- Note: Click Clear (button) on the keypad if you make a mistake to clear the number.
- Select a Workstation:
- If only one Workstation appears, click Next (button) at the bottom of the screen.
- To select a different Workstation, click the Workstation name to select it and click Next (button) at the bottom of the screen.
- Tip = Use the alphabet keys on the left to navigate to other Workstations.
- Select an Item:
- If only one item appears, click Finish (button).
- To select a different item, click the item and click Finish (button).
- Tip = Use the alphabet keys on the left to navigate to other items.
How to Stop Timekeeping for a Job
This procedure may change depending on the setting selected for: Tracker > Timekeeping: Select to Start/Stop WO
Barcode Scanner = Scan a barcode containing a Work Order No. or Service ID. (The barcode scanner automatically 'clicks' Execute (button).)
Touch Input = Select an Active Job (which selects the WO No.) and click Execute (button).
When scanning a barcode to get the Work Order No. or Service ID, the barcode may only contain numerical characters.
On the Scan/Keypad options, the Work Order status is not checked.
- Log in to the Tracker App.
- Right-click an Active Job on the left panel.
- Note: The Active Jobs appear in the following format: WO No - Prod Code - Team Qty - Service - Reference - Started - Hours (e.g. 1234 - x5 - Trim to si... - BigCompany Friday S... - Start 12:05 - 2.54hr/s).
- Select Stop Complete (if the job is complete) or Stop Part Complete (if the job is incomplete) from the context menu.
- Confirm that you want to stop the job.
- If the tracking option for the job was Run, you are presented with a Production Quantities screen:
- Using the keypad, type the number of items Completed and the number of items Spoiled in the blocks provided.
- If a Note is required, you are presented with a Note editor to enter a note as follows:
- Click the top bar and select an entry from the lookup list.
- Click Add (button) to add the entry to the note.
- Click Finish (button) to close the note editor.
- Click Finish (button) in the bottom corner.
How to Start Downtime
- Log in to the Tracker App.
- Click Start Downtime (button).
- Confirm that you want to start the downtime on the popup.
- On the next screen, click the Workstation that is down.
- Click Finish (button).
- If a Note editor opens:
- Click the top bar and select a reason for the downtime from the lookup list.
- Click Add (button) to add the reason to the note.
- Click Finish (button) to close the note editor.
- The downtime entry appears on the list of active jobs on the left panel.
How to Stop Downtime
- Log in to the Tracker App.
- Click the job that displays Downtime on the left panel (e.g. Downtime - Mainten... - Start 12:05 - 2.54hr/s) and select Stop from the context menu.
- Confirm that you want to stop the downtime.
- Note: You can edit the note before stopping downtime by clicking the entry and selecting Edit Note from the context menu.
How to Exit the Tracker App
- If the Tracker App is open but you are not logged in yet, click the door with the arrow in the bottom right-hand corner to close the app.
- If you are already logged in, click Logout (button).
- Note: This button appears on the Pause and the Select-a-Job screens. If you need to exit the app in the middle of a procedure, click either Back (button) or Cancel (button). Either button returns you to the opening screen, where you can log out.
How to Change the Number of Team Members
- Log in to the Tracker App.
- Click an Active Job on the left panel.
- Select + Team from the context menu to add one to the number of team members.
- Select - Team from the context menu to subtract one from the number of team members.
- The display on the context menu momentarily changes to display the new number of team members.
How to Pause Timekeeping
- Open the Tracker App, but do not log in.
- Click Pause (button).
- A list of active jobs appears, if any jobs are active.
- Click the job you want to pause and click Pause (button).
How to Resume Paused Jobs
When an operator logs in, their paused jobs are automatically resumed.
When viewing paused jobs, you can multi-select records and click Clear (button) to remove them from the Paused list.
- Open the Tracker App, but do not log in.
- Click Pause (button).
- A list of active jobs appears.
- Click Show Paused (button).
- Note: Click Show Active (button) to return to the list of active jobs.
- A list of paused jobs appears.
- Click the applicable job and click Resume (button).
How to Change a Job's Tracking Option
- Log in to the Tracker App.
- Click an Active Job on the left panel.
- Select Change from the context menu.
- If your current option was Run, you are prompted to enter Completed and Spoiled Quantities.
- Select Setup, Run or Washup from the popup menu.
- Select an Item by clicking it.
- Click Finish (button).
How to Enter a Timekeeping Note
- Log in to the Tracker App.
- Click an Active Job on the left panel.
- Select Edit Note from the context menu.
- On the note editor:
- Click the top bar and select a description from the lookup list and click Add (button) to add it to the note.
- Note: Lookup lists can be created from the settings icon.
- Enter any other notes in the field provided.
- Click one of the following buttons:
- Click Clear (button) to clear the entire note and start over.
- Click Finish (button) to save the note, or
- Click Cancel (button) to discard the note.
- Click the top bar and select a description from the lookup list and click Add (button) to add it to the note.