Mobile App - Tracker

💡This page explains how to use Tracker on the mobile app to record time against production tasks and downtime.

Overview

The mobile app opens in a browser on a mobile device or desktop computer. It links to the same database as BOS Professional.

If you are linked to more than one database, you select one when you sign in.

Tracker is the shop-floor time clock. On the mobile app, you can:

Select a Production Stage and see the jobs in progress and the tasks waiting at that stage.
Start, edit, change and stop timekeeping on Work Order tasks.
Record downtime that is not linked to a Work Order.
Update the number of people working on a job.
View a Work Order's details and workticket.
Share one device between several staff members, each checking in with their own PIN.

Info

No access setting restricts Tracker – every user can open it. The only Tracker settings that affect the mobile app are Timekeeping: Enabled Non-Conformance Reports (NCR) (see Timekeeping Form) and Tracker Login (PIN) (see Share Device Mode). Both are set per user by an administrator on the desktop system, never in the mobile app.

For step-by-step instructions, see the Mobile App Tracker Tutorial.

Share Device Mode lets different staff members check in and out of Tracker on one shared device with a PIN. Jobs and timekeeping are then recorded for whoever is at the device – without signing out of the mobile app.

The first time you open Tracker in a session, the Share Device screen appears before the Tracker list, and stays until you answer it. It reads "This device may be shared with other staff. Check in with your PIN, or continue with the account you're already signed in with."

Buttons Explained

Button	Description
Check in with PIN	Opens the Enter your PIN screen so that a staff member can check in with their own Tracker PIN. Every Tracker screen (Active Jobs, Tasks and the Timekeeping form) is then scoped to that staff member. The title in the top bar changes to Tracker - followed by their name.
Use my signed-in account	Skips PIN check-in. Tracker works as normal with the account you are signed in to the mobile app with.

Fields Explained

The Enter your PIN screen reads "Enter your Tracker PIN to check in on this device." and contains the following:

Field	Description
Back	Returns to the Share Device screen.
PIN	A row of dots, one for each digit entered. Shows PIN while empty. An error message appears above it after a failed attempt.
PIN pad	Digits 1–9 in a three-by-three grid, with Clear, 0 and Submit (the tick icon) along the bottom. Clear and Submit are disabled until you enter a digit, and the whole pad is disabled while the PIN is being checked.

Tracker List

Buttons Explained

The Tracker list shows the jobs in progress (Active Jobs) and the tasks waiting (Tasks) at the selected Production Stage. The header above the list contains the following:

Button	Description
Downtime	Starts downtime – see How to Record Downtime.
Sign out / Share	Reopens the Share Device check-in – see Share Device Mode. Does not sign you out of the mobile app.

Filters Explained

Filter	Description
Stage	Select the Production Stage to work at. Only stages that currently have jobs or tasks are listed, so an empty stage never appears. When Tracker first opens, the staff member's default stage is selected if it has work waiting.
Search	Enter any text shown on a row (for example, the Work Order number, item, dates or quantities) to filter the list as you type.

Fields Explained

The list is divided into two groups as follows:

Group	Description
Active Jobs	Lists the jobs and downtime that are currently being timed. Each job shows WO, the Work Order number, workticket and customer (in red if an NCR is attached to the job), a live Running timer (hours, minutes and seconds since the job was started), the reference, the items (if any), the Due date (in red if overdue), the Est hours, Qty Done and Spoiled (only if either is not zero), a coloured status tag and a team tag (a group icon with the number of people working on the job). Downtime rows show Downtime - followed by the workstation, the Running timer and a grey Downtime tag, with no team tag.
Tasks	Lists the Work Order tasks waiting at the selected stage. Each task shows WO, the Work Order number and customer, the reference, the items (if any), the Due date, the Est hours, Qty Done and Spoiled (only if either is not zero) and a coloured status tag. Tasks have no timer and no team tag. A task that someone else has already started at the same stage appears only under Active Jobs, not again under Tasks.

Group

Description

Active Jobs

Lists the jobs and downtime that are currently being timed.
Each job shows WO, the Work Order number, workticket and customer (in red if an NCR is attached to the job), a live Running timer (hours, minutes and seconds since the job was started), the reference, the items (if any), the Due date (in red if overdue), the Est hours, Qty Done and Spoiled (only if either is not zero), a coloured status tag and a team tag (a group icon with the number of people working on the job).
Downtime rows show Downtime - followed by the workstation, the Running timer and a grey Downtime tag, with no team tag.

Tasks

Lists the Work Order tasks waiting at the selected stage.
Each task shows WO, the Work Order number and customer, the reference, the items (if any), the Due date, the Est hours, Qty Done and Spoiled (only if either is not zero) and a coloured status tag. Tasks have no timer and no team tag.
A task that someone else has already started at the same stage appears only under Active Jobs, not again under Tasks.

Row Actions

Tapping a row opens a menu. The options depend on the type of row:

Row	Options
Active job	Edit Timekeeping, Change, Stop Timekeeping, View Detail, View Workticket and Update Team.
Downtime	Edit Timekeeping and Stop Timekeeping.
Task	Start Timekeeping, View Detail and View Workticket.
Task already started by someone else	View Detail and View Workticket only, so that two people cannot start the same task at the same stage.

Buttons Explained

Button	Description
Start Timekeeping	Starts timing the task – see How to Start Timekeeping.
Edit Timekeeping	Edits the note on the running entry – see How to Edit Timekeeping.
Change	Changes the item (and tracking type, if the stage supports more than one) without stopping the job – see How to Change a Running Job.
Stop Timekeeping	Stops timing the entry – see How to Stop Timekeeping.
View Detail	Opens the Work Order's Tracker Details screen.
View Workticket	Opens the Work Order's workticket (PDF) in a new tab.
Update Team	Opens the Update Team popup – see How to Update the Team.

Tracking Types

If the stage supports more than one tracking type, the Choose a Tracking Type popup appears when you start a task or change a job. It reads "This stage tracks time separately for each type below." and lists one option for each type the stage supports:

Info

If the stage supports only one tracking type, the popup is skipped and that type is used. If the stage has no tracking types set up, Run is used.

Option	Description
Setup	"Preparing the machine or materials before production."
Run	"Producing - tracks completed and spoiled quantity."
Washup	"Cleaning down after the run is finished."
Cancel	Closes the popup without starting or changing the job.

Timekeeping Form

Starting, editing, stopping and changing a job, and starting downtime, all use the same Timekeeping form. It opens in one of four modes, depending on how you open it:

Mode	Description
Start	Opened with Start Timekeeping on a task, or with the Downtime button. The submit button is Start.
Edit	Opened with Edit Timekeeping on an active job or downtime. The submit button is Save.
Stop	Opened with Stop Timekeeping on an active job or downtime. The submit button is Stop.
Change	Opened with Change on an active job. The submit button is Change.

Fields Explained

The action bar at the top of the form contains the submit button and Cancel. In Edit, Stop and Change modes it also shows when the job started and the time elapsed so far. The form contains the following fields:

Info

The submit button stays disabled until the mode's required fields are filled in. Cancel is always available – it discards your changes and returns to the Tracker list. The back arrow is hidden on this form, since Cancel does the same.

Field	Description
NCR	Select the non-conformance report the work relates to, Not linked to NCR or NCR Pending. Only shown when you start timekeeping on a task and your Timekeeping: Enabled Non-Conformance Reports (NCR) setting is enabled – it is then required.
Workstation	Select the workstation. The stage's own workstations are listed under Default, followed by All. You select it when you start timekeeping or downtime (required); it cannot be changed afterwards.
Item	Select the Work Order item. Items for the selected workstation's Cost Centre are listed under Default, followed by All. Shown when you start timekeeping on a task (required) and when you change a job (required).
Completed Qty	Enter the quantity completed. Only shown in Stop mode when the job's tracking type is Run – not when you stop downtime.
Spoiled Qty	Enter the quantity spoiled. Only shown in Stop mode when the job's tracking type is Run – not when you stop downtime.
Status	Select Part Complete or Complete. Only shown in Stop mode, where it is required.
Note Lookup	Select a predefined note and tap + to add it to the end of the Note. The lookup then clears.
Note	Enter a note (optional).

If a message appears when you submit the form, see Troubleshooting: Tracker.

Tracker Details

This screen shows one Work Order's details. The header shows WO followed by the Work Order number and a coloured status tag. The screen is divided into six tabs as follows:

Tab	Description
Information	Displays the Work Order's Date, Req Date, Due Date, Customer, Contact, Rep, Reference, Qty, Controller, Category, Order No., Type (Design or Production), Deliver to (the delivery address) and Note. View Workticket opens the Work Order's workticket (PDF) in a new tab.
Routing	Displays every stage the Work Order passes through, in order, as a connected line with a node for each stage coloured by its status. Each stage shows its name and code, a status tag, Est and Actual hours (Actual in bold red if it is over the estimate), a progress bar when there is an estimate (green up to 100% of the estimate, orange from 100% to 150%, red above that) and the items, if any.
Output	Lists the output items with their description, status tag (Pending, In Progress or Complete), Code, Location, Qty (Unit) and Total.
Specs & Notes	Displays the Work Order's Specification and internal Note. This internal note is a separate field from the Note on the Information tab.
Materials	Lists the materials with their description, status tag, Code, Group, Part, Supplier, Qty (Unit), In Stock, Location, Unit Price, Total and Resolve label (Purchase, Reserve or Reserve (Auto Issue)).
Services	Lists the services with their description, status tag, Group, Part, Provider, Qty (Unit), hr/s and Total.

The Output, Materials and Services tab captions show the number of entries in brackets.
The Routing, Output, Materials and Services tabs each have a search box to filter the list.
This screen is for information purposes only – apart from the search boxes and View Workticket, it has no editable fields.

Mobile App - Tracker

Overview#

Share Device Mode#

Buttons Explained#

Fields Explained#

Tracker List#

Buttons Explained#

Filters Explained#

Fields Explained#

Row Actions#

Buttons Explained

Tracking Types#

Timekeeping Form#

Fields Explained#

Tracker Details#

Overview

Share Device Mode

Buttons Explained

Fields Explained

Tracker List

Buttons Explained

Filters Explained

Fields Explained

Row Actions

Tracking Types

Timekeeping Form

Fields Explained

Tracker Details