Transactions

💡These articles explain Quotations, Sales Orders, Work Orders, Delivery Notes, Purchase Orders, invoices and credit and debit notes, and how one transaction flows to the next. The tools you use with them, such as Copy Rules, approvals and statuses, are under Transaction Tools.

Articles#

• Customer Credit Notes: Describes Customer Credit Notes, UAE e-invoicing and the user, accounting and general settings.
• Customer Credit Notes Tutorial: Shows how to create, edit, view, print and email Customer Credit Notes.
• Customer Invoices: Describes Customer Invoices, UAE e-invoicing, Snapscan and the related settings.
• Customer Invoices Tutorial: Shows how to create, edit, view, print and email Customer Invoices.
• Delivery Notes: Describes Delivery Notes, their settings, batching, attachments and digitally signed Delivery Notes.
• Delivery Notes Tutorial: Shows how to create a Delivery Note, arrange deliveries in batches, sign it on the Tracker app and invoice it.
• Purchase Orders: Describes Purchase Orders, their settings and adding Sales Order and Work Order items.
• Purchase Orders Tutorial: Shows how to create a Purchase Order, add lines from Sales Orders and Work Orders, copy a line, and receive and invoice the goods.
• Quotations: Describes Quotations, their settings, versions, deposits, accepting Quotations and managing lost ones.
• Quotations Tutorial: Shows how to create a Quotation, add lines, create versions, send it and copy it to a Sales Order.
• Sales Orders: Describes Sales Orders, their settings, Resolve fields, adding Quotation items and pricing options.
• Sales Orders Tutorial: Shows how to create a Sales Order, add lines, and pass them on to production, purchasing, stock, delivery and invoicing.
• Supplier Debit Notes: Describes Supplier Debit Notes for goods returned to Suppliers and their settings.
• Supplier Debit Notes Tutorial: Shows how to create, edit, view, print and email Supplier Debit Notes.
• Supplier Invoices: Describes Supplier Invoices for capturing Supplier bills and their user and accounting settings.
• Supplier Invoices Tutorial: Shows how to create, edit, view, print and email Supplier Invoices.
• Transaction Flows: Describes how Customer, Supplier and production transactions flow from one document to the next.
• Work Orders: Describes Work Orders, their settings, materials, parts, planning and output templates.
• Work Orders Edit View Tutorial: Shows how to create Work Orders manually or from a material, Sales Order or Quotation and edit them.
• Work Orders List View Tutorial: Shows how to view, filter, customise, batch change and delete Work Orders.

Other Information#

Edit Screens#

• Save also recalculates the fields when changes were made.
• Update the From Transaction asks you to confirm: click Yes to continue.
• Some transactions have a Specification field (enter a specification) and an Other field (enter a note) in the header, in the place of Reference & Note. The list views can show them as Specification and Other columns.
• On the line items, Menu (...) options that are unavailable are greyed out: the transaction is in a read-only status, or the option does not apply to that line.
• Fixed Cost and Fixed Price do not change when the quantity changes.
• On a line, the supplier is the supplier the cost price comes from.
• Create New Material creates a material from the line.
• Find Invoice No... opens a box in which you enter the number of the invoice to open.
• View Detailed Ledger opens the customer's ledger account.
• View linked Transactions shows the same transactions as the Links button, with more details.
• View Audits shows the tracked changes made to the transaction (see Audits).

List Screens#

• The Menu (...) column is listed as Actions in the Field Chooser (*).
• Edit opens the transaction. Whether you can change it depends on your access and on the transaction's status.
• Email Excel attaches the grid, in .xlsx format, to an email. Export Grid saves the grid as an .xlsx file in a folder you select.
• Ageing is the number of days since the transaction was created.
• The Attachments column shows a paperclip when there are attachments.
• In Batch Update, the Due Date and Req Date options change the date and time selected on the calendar and time chooser. In the Items view, Account changes the contra-account, and VAT changes the VAT Type, the Inc or Exc option and the percentage.