Campaigns and Contracts

Overview

The following Campaign types are available:

  • Once-off Campaigns that include multiple products, services and distribution points.
  • Contracts to deliver Products over a period of time according to set terms and conditions.

The default data filter displays all the Pending and Active Campaigns. Additional filters are Date, Rep, Controller, Branch, Customer and Status.

A Links button provides quick navigation to linked transactions.

Navigation

Main Menu > Customers > Campaigns & Contracts

Settings

Statuses

Navigation

Main Menu > Setup > Settings & Defaults > Status (tab)

  • Module = Campaigns.
  • By default, Pending, Active, Complete and Cancelled statuses are created. These statuses can be edited, and additional ones added.

User Settings

Navigation

Main Menu > Office > My Organisation > Staff (tab) > Double-click an entry > Settings (tab)

Note

The defaults are the values for new databases and new users. Your database may have different values.

Setting Description Default
Campaigns > Campaigns - Access Allowed
  • None
  • Read-only
  • Full Access
None
Campaigns > Deleting AllowedYes or No.No
Copy Rules > Campaign - Copy to Sales OrderYes or No.No
Copy Rules > Campaign - Copy to Purchase OrderYes or No.No
Copy Rules > Campaign - Copy to Work OrderYes or No.No
Copy Rules > Quotations - Copy to CampaignYes or No.No
Default Transactions View > Campaigns & Contracts
  • Today
  • All Pending
  • All Active
  • All Pending & Active
Today

Campaign Types

Info

You have two options when creating a campaign:

  1. Campaign (Quotation)
  2. Campaign (Finished Goods)

Campaign (Quotation)

The Items on the Campaign are linked to a Quotation. The campaign is created as follows:

  1. Create a Quotation and add all the materials, Services and Estimates that are required for the Campaign.
  2. Copy the Quotation to a Campaign. Click Actions (button) > Copy to Campaign. All the Quotation items are copied to the Campaign.
  3. If items are added to the Quotation after it is copied, they can be added to the campaign by clicking Update Campaign (button) on the Campaign's Items tab.
  4. Edit the campaign and add the Distribution points including the Delivery Address, Contact person and Due Date on the Distribution tab.
    1. Update the Item Quantities for each distribution point:
      1. Right-click an entry and select Edit.
      2. On the popup, type the quantity in the Qty column.
      3. Click Save (button).
      4. Close the popup.
  5. Click Update Quotation (button) on the Items tab to update the linked Quotation with the Campaign (Total) quantities.
  6. Click Update Campaign (button) on the Items tab to update the campaign from the linked Quotation.

Campaign (Finished Goods)

  • Finished Goods Items are added to a campaign directly by clicking Add Items (button) on the Items tab.
  • Any number of products can be added to a Campaign.
  • If the product is produced, it should also have a linked estimate.
  • Products can only be added from the Materials module if they meet the following conditions:
    • Status = Active
    • Type = Finished Goods or Finished Goods & POS
  • Duplicate Items cannot be added to a Campaign.

List View

Buttons Explained

Button Description
ViewLists the campaigns.
ResetResets the filters to:
  • Today
  • All Pending
  • All Active
  • All Pending & Active
NewCreates a Campaign (Quotation) or a Campaign (Finished Goods) (see Campaign Types).
OutputPrints, previews or emails the campaigns.
Menu
  • Email Excel and Export Grid
  • The grid layout options.
Menu (...)A submenu with these options:
  • Edit
  • Delete
  • Copy to Campaign

Filters Explained

Select a date range and the statuses (Pending, Active, Complete, Cancelled), then click View to list the campaigns.

Fields Explained

Note

These columns are hidden by default: Note, QT No., Ver, Flow, Approvals, SM No..

Column Description
CPN No.The campaign's number.
TypeCPNQT (Campaign (Quotation)) or CPNFG (Campaign (Finished Goods)).
Status, DateThe campaign's status and date.
Customer, ContactThe primary customer and contact.
ReferenceThe campaign's reference.
Start, End, ReviewThe contract's start, end and review dates.
BranchThe campaign's branch.
Rep, ControllerThe Sales Representative and the Campaign Manager.

Edit View

Buttons Explained

Button Description
StatusChanges the campaign's status.
ApproveApproves the campaign's Checklist. Click the arrow on the button for:
  • Update Checklist (Auto & Override)
  • Reset Checklist
The button only appears when a Checklist is set up for Campaigns, and is unavailable on Complete and Cancelled campaigns.
LinksLists the linked documents for quick navigation.
OutputPrints, previews or emails a Campaign Summary in .pdf format.
NewCreates a new campaign as selected. The options are:
  • Campaign (Quotation)
  • Campaign (Finished Goods)
SaveSaves any changes and recalculates any fields.
DeleteDeletes the campaign.
ActionsSee Actions (button) explained below.
Menu
  • Open linked Quotation: Enabled only when the campaign is linked to a Quotation.
  • View/Edit Checklist: Only when a Checklist is set up for Campaigns.
  • View linked Transactions: Opens a panel on the right which displays all the linked transactions.
  • View SM Responses: Opens a panel on the right which displays any linked Service Manager responses.
  • Layout

Actions (button) Explained

Button Description
Copy to Campaign
  • Copies the selected transaction to a new campaign including the Items and Distribution lists.
  • If the Items are linked to a Quotation, the linked Quotation is copied to a new version and linked to the new campaign.
Copy to Sales Order
  • The copy dialogue lets you select a Distribution and one or more Items.
  • When a Campaign is linked to a Quotation, the Estimate Items are converted to Material Items on the Sales Order (if the links to Material Items exist). Otherwise, they are converted to Custom Items so that the quantity can be updated.
Copy to Purchase Order
  • Creates a linked Purchase Order for selected Items. One Purchase Order is created for all the selected Items.
  • When a Campaign is linked to a Quotation, the Custom, Materials and Service Items that are linked to a supplier can be selected.
  • When a Campaign is linked to Products, Items with a Resolve <> Produce can be selected.
  • The quantity defaults to the Distribution quantity.
Copy to Work Order
  • Creates a linked Work Order for each of the selected Items.
  • When a Campaign is linked to a Quotation, the Estimate Items and Services not linked to a supplier can be selected.
  • When a Campaign is linked to Products, Items with a Resolve = Produce can be selected.
  • The quantity defaults to the Distribution quantity.
Add AttachmentLets you add an attachment.
Edit CustomerOpens the Primary Customer's record.
Remove links to previous CampaignsClears the Notes and Attachments linked to previous campaigns from which the selected campaign was copied.

Copy Dialog

When you copy a campaign to a Sales Order, Purchase Order or Work Order, the copy dialog opens:

  1. Select the Distribution.
  2. Check the Items to copy, or check Select Items to select them all.
  3. Change the Qty if needed.
  4. Check Open new Transaction to open the new transaction after the copy.
  5. Click Copy.

Header Fields Explained

Field Description
StatusField to select a status.
Status NoteAdd important notes related to the status of the Campaign.
BranchVisible in a multi-branch setup only. A dropdown list from which to select a branch.
CPN No.The system-generated number for the campaign.
DateThe date on which the transaction was created. The date can be edited.
CustomerThe Primary Customer.
ContactThe Primary Contact.
RepThe Sales Representative.
Reference & NoteFields to enter a reference (first block) and any note (second block).
ControllerA dropdown list of users to select the Campaign Manager.
StartThe contract's start date.
EndThe contract's end date.
ReviewThe date on which the contract must be reviewed.
QT No.The linked Quotation number and version (for Quotation campaigns).

Items (tab) Important Fields Explained

Buttons Explained

Note

Update Quotation and Update Campaign need the QT No. and version of the linked Quotation.

Button Description
Add ItemsAdds Items to the campaign.
Update QuotationUpdates the quantities on the linked Quotation's Items from the campaign's Items.
Update CampaignUpdates the campaign's Items from the linked Quotation.
Show NoteShows each Item's note.
DeleteDeletes the selected Items.

Fields Explained

Field Description
StatusPending, Active or Complete.
CodeThe Item's code.
Item No.The Item's number.
QT QtyThe quantity on the linked Quotation.
Total QtyThe total quantity that is required for the Campaign which is the sum of the Distribution quantities.
DN QtyThe quantity delivered from Delivery Notes linked to the Campaign. Status = Complete.
CI QtyThe quantity invoiced minus the amount credited. Status = Accounting Status.
Out QtyRequired Qty less Delivered Qty.
In StockThe quantity that is currently in stock.
ReservedThe quantity that is currently reserved (e.g. reserved by active Sales Orders).
On OrderThe quantity that is currently ordered by active Purchase and Work Orders.
AvailableThe quantity that is available (In Stock minus Reserved).
Unit PriceThe Unit Selling Price in local currency.
TotalThe required quantity multiplied by the Unit Price.
InvoicedThe amount invoiced minus the amount credited. Status = Accounting Status.
OutstandingThe total that must be invoiced less what is already invoiced.
Menu (...)A submenu with these options:
  • Edit
  • View/Edit Note
  • Open linked Material Item
  • Delete

Distribution (tab)

  • Click Add Distribution to add one. Click the arrow on the button for Add all the Delivery Addresses, which adds a Distribution for each of the customer's addresses that is not on the list yet.
  • Column Auto Width fits the columns to the width of the screen.
  • When a Distribution is added, it is by default linked to the Customer selected in the transaction header.
  • Use the Menu (...) column on an entry to Edit or Delete it.
  • On the Edit popup the following fields can be edited:
    • Header fields: Select an option from the dropdown list:
      • Status
      • Due Date
      • Invoice to
      • Deliver to
      • Contact
      • Address
    • Item fields:
      • Qty: Type or overtype a quantity.

Transactions (tab)

  • Campaigns are linked at a header level to the following transactions:
  • The transactions tab displays all the transactions that are linked to the campaign order by type and date.
  • Double-click a transaction to open it. Or click the Menu (...) column once to show the eye icon, then click the eye icon.

Contacts (tab)

  • This tab lists all the role players linked to the campaign including the Customer Contact, Rep, Controller and Contact Persons on the Distribution list.
  • Click Add Contact (button) to add additional contacts which can be Customers, Suppliers or Staff.
  • Check or uncheck the checkbox in the Notifications column to email the contact notifications. If checked, the person is emailed.

Notes (tab) and Attachments

  • Click Add Note and select the type:
    • Note
    • Phone Call
    • Video Call
    • Message
    • Visit
    • Demo
    • Task
  • Right-click a note to Edit Note or Delete it.
  • The Notes tab displays all the Notes linked to the selected Campaign or to previous campaigns copied to the selected campaign.
  • Attachments are added by clicking Actions (button) > Add Attachment.
  • Attachments are visible in the customer module, linked to the primary Customer in the Campaign header.
  • Click Actions (Button) > Remove links to previous Campaigns to remove the Notes and Attachments which are not linked to the selected campaign.

Integration to other Transactions: Quotations

  • A Quotation can be copied to a Campaign using the Actions button > Copy to Campaign from the Quotation Edit form.
  • All the items on the Quotation are added to the Campaign.

Output

  • Click Output (button) to print, preview or email details about the campaign.
  • If email is selected, all the Contacts where the Notifications checkbox is checked are automatically added to the email.
  • For the data available on output templates, see Output Data Pipelines.

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